Data and technology professional with 8 years of cross-sector experience spanning government data transformation, data governance, data management, analytics, IT operations and cybersecurity advisory, with a hands-on background in data science and analytical modelling.
Manager for Operations and Data & Analytics, owning governance frameworks, data standards and project governance at C-suite level. Also oversees technical teams across Systems, IoT, Product Design and Quality Assurance, and drives executive analytics that shape commercial and operational decisions.
Led Sarawak Government's data management initiative across 12 ministry groups, contributing to the PCDS 2030 and SDE 2030 digital transformation agendas. Brings deep expertise in DMBoK, ISO 8000, ISO 27001 and ISO 9001, and is adept at translating complex data landscapes into actionable insights for senior leadership.
Owns data governance, operations and analytics, spearheading compliance transformation and setting standards aligned with ISO 27001, ISO 9001, DMBoK and ISO 8000. Advises senior stakeholders on governance and risk, oversees ETL pipelines on Azure Data Factory, cloud and on-premise infrastructure and Power BI reporting, and led cybersecurity and IATA compliance work for a Sarawak aviation client.
Drove Sarawak Government's state-wide data management and compliance initiative. Ran data maturity assessments across 12 ministry groups, facilitated over 50 workshops and trained 700+ government data officers, instituting governance artefacts, standards and onboarding that lifted data quality, interoperability and long-term sustainability.
Led machine-learning proof-of-concepts in fraud detection and financial crime identification, conducted business and data requirement studies, produced consultancy reports and proposals, and delivered BI dashboards and training. Mentored data, AI and BI engineers across land and survey, agriculture and livestock projects.
Improved operational efficiency and revenue assurance across 13 depots in Malaysia and Singapore, led the move from manual tracking to IoT-enabled monitoring, and ran nationwide training for more than 1,000 outlets while building management and client dashboards.
PhD, Computing
Manchester Metropolitan University, UK · 2013 - 2018
Research: financial crime detection using machine learning and semantic analysis
MSc, Computing
Manchester Metropolitan University, UK · 2011 - 2012
Bachelor of Business, Economics & Finance
RMIT University · 2008 - 2011
Certified Data Management Professional (CDMP) - Associate
DAMA International
English, Mandarin, Bahasa Malaysia, Cantonese, Hokkien